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Author: Mike Saunders

LibreOffice Quality Assurance: six months in statistics (part 1)

During the last six months (from 23 November 2016 to 21 May 2017), many things have happened in LibreOffice and in Bugzilla, its bug tracker, where bugs are reported by users, triaged by the quality assurance (QA) team and finally handled by developers, if needed.

New bugs

During this time, 3664 bugs were reported by 1621 users, of which 425 are tagged as enhancement requests.

Top 15 reporters:

  1. Telesto (285)
  2. Yousuf Philips (jay) (103)
  3. Xisco Faulí (97)
  4. Regina Henschel (61)
  5. Thomas Lendo (60)
  6. Áron Budea (51)
  7. Volga (45)
  8. Gábor Kelemen (44)
  9. Samuel Mehrbrodt (42)
  10. Heiko Tietze (31)
  11. andreas_k (28)
  12. Cor Nouws (27)
  13. Miklos Vajna (25)
  14. Mike Kaganski (25)
  15. Timur (23)

The following chart shows the total number of bugs reported each week during this period, week 48 of 2016 being the week with the highest number of bug reports (185) and week 52 with the lowest (94) – and with week 52 being the last week of the year, this comes as no surprise:

Writer (1168) is the component with the most bug reports, followed by Calc (647), LibreOffice in general (495), Impress (284) and the user interface (UI) (253):

Most of these bugs are reported for all operating systems (2194). However, some are specific to Windows (791), Linux (518) or macOS (142). This is an important part of the triage process, as it’s fundamental to determine whether a bug affects all operating systems or just some of them.

The same happens with the CPU architectures. Most of these bugs affect all architectures (2725), while some affect only x64 (790) or x86 (140) computers:

Onto bug statuses: freshly reported bugs start as UNCONFIRMED, and have to be independently confirmed to become NEW. If they can’t be confirmed, the QA team often asks further details from the reporter, and sets the status to NEEDINFO.

Once a bug has been confirmed, a developer can pick it up, and either have the bug ASSIGNED to him or her – or submit a fix and set status to RESOLVED FIXED right away. Once the issue has been fixed, the fix should be (and sometimes is) VERIFIED.

A couple of other statuses could indicate different reasons why the bug report was closed: the bug is not there anymore (RESOLVED WORKSFORME), it was already reported (RESOLVED DUPLICATE) or it was not a bug in the first place (RESOLVED NOTABUG) to name a few.

This is the current status of the reported bugs:

Here we can see that most of them are either set to RESOLVED (1534) or to NEW (1302) which represent 41.8% and 35.5% of the total respectively. 373 are set to NEEDINFO and 257 are still UNCONFIRMED.

In the following chart, we can see that most of the RESOLVED bugs created during the last six months are closed as DUPLICATE (550) or already FIXED (549). 205 are closed as WORKSFORME, and 201 as NOTABUG.

Unconfirmed bugs

Having a low number of unconfirmed bugs allows the QA team to have a quicker feedback loop between users and developers.

On 17 November 2016, the number of unconfirmed bugs was at 562 – and on 11 May 2017 it was at 450, which shows a downward trend over the months:

During this time, 2941 bugs were triaged and moved from UNCONFIRMED to some other status by 174 people.

Top 20 ‘Confirmers’:

  1. Xisco Faulí (727)
  2. Buovjaga (648)
  3. V Stuart Foote (139)
  4. tommy27 (109)
  5. Áron Budea (101)
  6. m.a.riosv (94)
  7. Julien Nabet (84)
  8. Alex Thurgood (83)
  9. Heiko Tietze (81)
  10. Jacques Guilleron (79)
  11. Yousuf Philips (jay) (77)
  12. Telesto (69)
  13. Cor Nouws (40)
  14. Samuel Mehrbrodt (34)
  15. carlos.deambroggio (33)
  16. Regina Henschel (30)
  17. Olivier Hallot (24)
  18. Joel Madero (23)
  19. Miklos Vajna (22)
  20. Adolfo Jayme (22)

You can check the current list of unconfirmed bugs here. More help is always welcome in keeping the project healthy and bug-free!

This concludes the first part of the statistics – we’ll post the second part soon, so keep an eye on the blog.

Video interview: Olivier Hallot, Documentation Coordinator

Olivier is one of the founding members of The Document Foundation, and has been involved in LibreOffice (and OpenOffice.org before that) for many years. Today he works as the Documentation Coordinator for LibreOffice, and in this video he talks about updates to the technology used by the documentation team, as well as the importance of building communities:

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Month of LibreOffice, May 2017: The final week

There’s one more week to go in the Month of LibreOffice for May 2017 – so you still have a chance to get a snazzy printed sticker for your laptop or desktop PC! Here’s how many stickers have been awarded so far:

Click the number to see how the contributions are spread across projects in the community. Want to get a sticker yourself? Read on! Just by helping other users on Ask LibreOffice, or confirming a bug report, you can make LibreOffice better and get one of these…

How to get a sticker

There are many ways you can help the LibreOffice project and claim a sticker:

  • Answer questions from users: Over on Ask LibreOffice there are many users looking for help with the suite. We’re keeping an eye on that site so if you give someone useful advice, you can claim a shiny sticker.
  • Help to confirm bugs: go to our Bugzilla page and look for new bugs. If you can recreate one, add a comment like “CONFIRMED on Windows 10 and LibreOffice 5.3.2”. (Make sure you’re using the latest version of LibreOffice.)
  • Translate the interface: LibreOffice is available in a wide range of languages, but its interface translations need to be kept up-to-date. Or maybe you want to translate the suite to a whole new language? Get involved here.
  • Write documentation: Another way to earn a badge is to help the LibreOffice documentation team. Whether you want to update the online help or add chapters to the handbooks, here’s where to start.
  • Contribute code: The codebase is big, but there are lots of places to get involved with small jobs. See our Developers page on the website and this page on the wiki to get started. Once you’ve submitted a patch, if it gets merged we’ll send you a sticker!
  • Spread the word: Tell everyone about LibreOffice on Twitter! Just say why you love it or what you’re using it for, add the #libreoffice hashtag, and at the end of the month you can claim a sticker. (We have a maximum of 100 stickers for this category, in case the whole internet starts tweeting!)

Don’t miss out! On June 1st we’ll post the results, and then start sending out the stickers…

Month of LibreOffice, May 2017: Printed stickers are here!

We’re 17 days into the Month of LibreOffice, May 2017 – and we’ve just gone over the 200 stickers mark. Yes, that’s 200 community members who’ve helped out with code, QA, translations, documentation, user support and marketing – and each one will receive a cool sticker for their laptops and other kit. Thanks everyone for your help!

Also, the printed stickers arrived at The Document Foundation today:

There are still two more weeks of the Month of LibreOffice to go – so don’t miss out on a sticker! Read on to find out how you can help the project (and millions of LibreOffice users around the world), and claim a sticker for yourself:

How to get a sticker

There are many ways you can help the LibreOffice project and claim a sticker:

  • Help to confirm bugs: go to our Bugzilla page and look for new bugs. If you can recreate one, add a comment like “CONFIRMED on Windows 10 and LibreOffice 5.3.2”. (Make sure you’re using the latest version of LibreOffice.)
  • Contribute code: The codebase is big, but there are lots of places to get involved with small jobs. See our Developers page on the website and this page on the wiki to get started. Once you’ve submitted a patch, if it gets merged we’ll send you a sticker!
  • Translate the interface: LibreOffice is available in a wide range of languages, but its interface translations need to be kept up-to-date. Or maybe you want to translate the suite to a whole new language? Get involved here.
  • Write documentation: Another way to earn a badge is to help the LibreOffice documentation team. Whether you want to update the online help or add chapters to the handbooks, here’s where to start.
  • Answer questions from users: Over on Ask LibreOffice there are many users looking for help with the suite. We’re keeping an eye on that site so if you give someone useful advice, you can claim a shiny sticker.
  • Spread the word: Tell everyone about LibreOffice on Twitter! Just say why you love it or what you’re using it for, add the #libreoffice hashtag, and at the end of the month you can claim a sticker. (We have a maximum of 100 stickers for this category, in case the whole internet starts tweeting!)

Video interview: Florian Effenberger, Executive Director at TDF

Florian is one of the founders of The Document Foundation (TDF), the charitable entity behind LibreOffice. He’s also TDF’s Executive Director, overseeing a small team that works on release building, documentation, QA, design and marketing for LibreOffice. In this interview, he explains how TDF is structured, how it’s funded, and how the money is used.

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(Update: we also interviewed Florian in German, and have now uploaded the video.)

LibreOffice on social media: stats for June 2016 – April 2017

To help spread the word about LibreOffice and get feedback from users (and contributors), The Document Foundation operates various social media accounts. Some of these have been running since the start of the project – while others are relatively new. We’ve been collecting statistics about our social media accounts for a while, so let’s share them with the world.

 

Twitter

Our Twitter account is used mainly for announcements, links to blog posts and videos, and retweeting interesting messages from LibreOffice users. We sometimes get questions as well, although it’s hard to provide long answers in 140 characters, so we often point users at Ask LibreOffice instead. Here’s our follower count in recent months:

 

Facebook

Meanwhile, our English-language Facebook page is getting busier, and via it we receive lots of messages of support (along with requests for new features). The audience tends to be made up of end-users rather than developers, although we encourage people to get involved with non-coding tasks such as translations, testing and documentation. This graph shows the growth in page likes over the last 11 months:

 

Google+

We also have a Google+ page, which isn’t as busy as Facebook, but our followers there tend to be more technical – so it’s a great place to bring in potential contributors. In terms of followers, the growth here over the last 11 months hasn’t been huge, but there’s steady progress:

 

YouTube

We’ve been tracking the total number of video views on our YouTube channel since November 2016. Due to the new content we’ve been adding, including new features videos, interviews and tutorials in many languages (thanks to our worldwide community), the total view count has shot up:

 

Others

The LibreOffice community on Reddit is quite small, but we’re posting regular updates and encouraging users to help one another with questions. Then there’s our Telegram group which we launched late last year – this has reached almost 400 members.

Finally, if you think LibreOffice and/or The Document Foundation should be active on some other social media that we’ve not covered in this post, join our marketing community and let us know!

Press Releases

Announcement of LibreOffice 25.8.4

Berlin, 18 December 2025 – LibreOffice 25.8.4, the fourth minor update to the free office suite developed by volunteers for…

Open Document Format

The Role of ODF in the Era of Digital Identity and Authentication

Digital identity has become an integral part of everyday life. We use it to access work tools and sign documents…