Author: Mike Saunders

Earlier this week we talked to Heiko Tietze, LibreOffice’s user experience (UX) mentor, and then looked at some of the changes that the Design team has made in recent releases of the suite. You’ve seen that even the smallest updates to the interface can have a significant effect, and the Design team is always looking for new ideas and contributions. So read on to learn how you can get involved and make LibreOffice better for everyone.

1. Check out the design guidelines

When new features are added to LibreOffice, the Design team works to ensure they fit into the guidelines. These guidelines are part of an overall vision for LibreOffice on the desktop, which is: “Simple for beginners and powerful for experts”. Making software that appeals to both type of user is a challenging task, as workflows can vary so much. But if you read the UX manifesto you can see how this is achieved.

2. Submit bug reports and suggestions

Have you found a user interface bug in LibreOffice, or an issue that violates the guidelines? Learn how to submit bug reports so that the Design team can investigate them and work on fixes. Alternatively, if you have a suggestion for improving usability in the suite, you can submit an enhancement request on the bug tracker. Of course, the more detail you provide, the better: saying “Feature X is hard to use” isn’t helpful, but “Feature X could be improved by adding Y to Z or moving A to B” is much better. And you could even add a mock-up to show how you think an improvement would be implemented.

3. Start communicating

The Design team is active on social media, with a Twitter account, Google+ page and blog. Some activity takes place on the #libreoffice-design IRC channel on Freenode (webchat link), but it’s also worth signing up to the mailing list. Don’t miss the weekly Hangouts meetings on Friday – see here for details and minutes of the last meeting.

So with October coming to a close, that’s it for the Community Weeks! We hope you enjoyed reading about the different teams and projects involved in LibreOffice, and got a sense for what they all do. Most of all, we hope you’re encouraged to get involved – not only would your help be good for LibreOffice and free software in general, but participating in a well-known open source project is also good for your CV and future career. So join us!

On Monday we talked to Heiko Tietze who is LibreOffice’s user experience (UX) mentor, and today we’re going to look at some changes that the Design team has implemented in recent releases of the suite. You can see how new features are implemented to make them accessible without drastically changing the overall design of the software.

Single toolbar mode

In LibreOffice 5.2, Writer and Calc received new single toolbar modes. These provide alternatives to the default double toolbar configuration, and save screen space while helping users to really focus on their work. Click here to see the initial discussion and mockups that led to this design change.

Currency drop-down button

Here’s an example of a user interface change that barely takes up any screen space, but has a big impact on overall usability. Before LibreOffice 5.2, a single toolbar button was available for setting a currency format, but this button now has a drop-down menu to change between currencies. This only adds a few pixels on to the width of the toolbar, but it means users can quickly switch currencies without having to go into the menus.

Fine-tuning control points

It’s often useful to add multiple ways to achieve something, providing they don’t add clutter or too much redundancy. Take working with enhanced shapes, for instance: before LibreOffice 5.1, users customised shapes using the mouse on yellow handles and control points. But after 5.1, it’s possible to manipulate the exact positions of those control points with numbers. So some users will still prefer to do it manually with the mouse, but those who need exact position have the option as well.

Spreadsheet function tooltips

Some user interface changes aren’t just about making features accessible or speeding up workflows, but also making the software more intuitive. LibreOffice 5.2 introduced tooltips for functions in Calc, so that users can get a quick overview of what they do whilst typing them. This helps newcomers to get familiar with the software and reminds experienced users of what a function does without having to go through the help system.

Feedback from the design team – and have your say

The Design team strives to communicate its changes clearly and effectively to the wider LibreOffice community, and maintains a blog for this purpose. So if you’ve ever spotted a difference in the user interface between LibreOffice releases and you’re not sure why it happened, it’s worth reading the blog to get an explanation.

For instance, here are some recent blog posts describing the background to changes in recent and coming releases:

• Why the menus were changed in LibreOffice 5.1
• How Draw is being utilized
• And how Draw is expected to evolve
• Feedback from the community about the sidebar

The blog is also used to propose changes and get feedback. If you have an opinion on something, let the team know in the comments! Here are some recent posts:

• How the Navigator may support object handling in LibreOffice Draw
• How to handle inserting and playback of online media
• Dealing with missing fonts

That’s it for today – join us on Friday when we’ll show you how to get involved with the Design team and help to make LibreOffice’s interface better with every release.

We now come to our final Community Week for October 2016, and this time we’re talking to the Design team. Design is an essential aspect of LibreOffice development, and it’s sometimes tough to find the right balance: some users want the interface to change rapidly with each release, whereas others are more conservative and prefer an incremental approach. When new features are added to LibreOffice, they must be made accessible and easy to find, but not interfere with the workflow of experienced users.

The Document Foundation, the non-profit entity behind LibreOffice, has a dedicated user experience mentor: Heiko Tietze. He works with the Design team to research and implement user interface improvements, trying to take into account the needs and wishes of as many users as possible. We caught up with Heiko to see what he’s working on at the moment…

What is your role in the Design team?

I’m the user experience (UX) mentor and my role is to support and facilitate work on the user interface (UI) of LibreOffice – how it looks and behaves. This includes giving my advice on Bugzilla tickets with the needsUXEval keyword, conducting surveys and quick polls, working on and publishing proposals on the design blog, managing weekly design meetings, defining human interface guidelines (HIG), creating prototypes, etc. In general, my task is to get more people involved.

How did you first get involved with LibreOffice?

In the 1990s I studied psychology with a focus on methodology and statistics. Scientific experiments typically end up with a mass of data, so getting familiar with programming is a big plus – which brought me towards usability. Some years ago I volunteered with a couple of tests about the icons used in LibreOffice.

Later on this moved forward to more advanced studies on how users deal with the product and what they expect (find all blog posts here). And finally The Document Foundation made a tender last year for a freelancer for UX and design work, and I was picked for it.

What does your typical workday look like?

Usability is about users, so basically I observe, talk, interview, watch videos, and read comments to get an impression of what our users need. My day starts with reading emails – typically a lot come in from the ux-advice mailing list. Commenting can often take some time when a ticket is not clear in respect to the workflow.

When working on a new UI design I start by researching the issue and collecting all the requirements first, and then I scribble mockups that follow our principles of simplicity, consistency, and ease of use. While this might sound straightforward, it isn’t always so. Usability is an iterative process where everything needs to be discussed and improved repeatedly. If you want to learn more about the work of the design team read “How we work” on the wiki.

What areas in Design are working well, and what needs to be improved?

Regarding the team, we are doing pretty well in my opinion. There is always room for improvement and we need to be faster with decisions on UX-related tickets. But that’s how open source works, slowly. And regarding the application, I believe we need to improve on simplicity and clear concepts. There are numerous functions for special workflows that hinder beginners. And on the other hand we have a lot of hidden gems that even experts never use.

Who else is involved and what do they do?

The design team has many contributors who are experts from different areas including members of the development team. Some spend a lot of their spare time committing patches for menus or UI files, while others work on small aspects such as visual design or icons. Find a list of members see this wiki page.

How can regular (non-developer) LibreOffice users help out?

Everyone is an artist, and everyone is a user. The simplest way to contribute to LibreOffice is to file bugs and submit enhancement requests to our bug tracker. For those who want to do more, we have tasks for the very beginner (eg assign nice names to colors, create custom shapes), for experienced UX/UI designers (eg revamp the bibliography dialog), and for advanced developers (typically Google Summer of Code students). On our wiki we list the topics so everyone can get an impression about the demands: click here for all the details.

Finally, we’re currently running a survey asking users how LibreOffice should handle missing fonts. It would be great if LibreOffice users could read the survey and choose whether they like the change or not in the form at the bottom.

Thanks Heiko. Coming up later in the week, we’ll explore in further detail what the Design team does, and show you some more ways to get involved.